For every complex problem there always is someone who will know the cause and solution, which is simple, obvious and? usually wrong and so ineffective. If we approach the problem with ?first and stronger is better? attitude it will be long and twisting path of defeats crowned with everybody?s frustration and bitterness from engineers and managers to client himself. Moreover nothing will change until we don?t change our attitude. Problem solving must be structurized process which in effective and successful way will identify causes of discrepancy and than permanently eliminate source of the problem.
Training offered by us shows the meaning of systematized approach to problem solving thanks to broad use of 8D methodology in many branches of industry. We teach not only what methodology is about but also what are its particular elements, however most of all we focus on skills necessary to finish particular elements of problem solving process. Depending on size of group training is leaded by one or two of our trainers, who has Six Sigma Master Black Belt certificate and wide experience in scope of practical aspects of continuous improvement.
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MOBILE:+48 783 191 353
After finishing workshops participants will be able to:
- Use in practical way 8D methodology to solve problems in the organization
- Document problem solving process in form of 8D report
- Use basic tools of problem solving: 5 why method, Ishikawa diagram, Pareto chart, process and product mapping, Though Map, graphic data analyse tools etc.
|FORM OF EXECUTION|
|Role of questions and meaning of numerical data in problem solving process (y=f(x) + noise, Critical Thinking, Thought Map)||lecture|
|Why can?t we effectively solve problems? Success factors of problem solving process||lecture|
|ntroduction to 8D methodology: genesis, when to use it? basic definitions: source cause, immediate actions, verification, validation, correcting and preventing actions||lecture + practical exercies + case study|
|Review of 8D methodology stages|
|D0 – planning stage||lecture + case study|
|D1 – creating team: team member choice criteria, roles and responsibilities division||wlecture + case study|
|D2 – problem description: how to properly define and describe the problem (Flow Diagram, Process Map, Defects Map, ImR Control Charts, Pareto Diagram)||practical exercise|
|D3 – temporarily actions||projects examples|
|FORM OF EXECUTION|
|D4 – defining source cause (PDCA, 5why, Deep Drill/Deep Wide, Ishikawa Diagram, sampling bases, Box Plot, Scatter Diagram, Correlation Diagram)||practical exercise|
|D5 – defining correcting actions and a way of verification its effectiveness||projects examples|
|D6 – implementation and validation of correcting actions||projects examples|
|D7 – defining and implementing preventing actions||examples + practical exercise|
|D8 – actions closure||practical exercise|