For every complex problem there always is someone who will know the cause and solution, which is simple, obvious and? usually wrong and so ineffective. If we approach the problem with ?first and stronger is better? attitude it will be long and twisting path of defeats crowned with everybody?s frustration and bitterness from engineers and managers to client himself. Moreover nothing will change until we don?t change our attitude. Problem solving must be structurized process which in effective and successful way will identify causes of discrepancy and than permanently eliminate source of the problem.

Training offered by us shows the meaning of systematized approach to problem solving thanks to broad use of 8D methodology in many branches of industry. We teach not only what methodology is about but also what are its particular elements, however most of all we focus on skills necessary to finish particular elements of problem solving process. Depending on size of group training is leaded by one or two of our trainers, who has Six Sigma Master Black Belt certificate and wide experience in scope of practical aspects of continuous improvement.

Dedicted training znak zapytaniaQUESTIONS? CONTACT US:
MOBILE:+48 783 191 353

Expected Training Results

After finishing workshops participants will be able to:

  • Use in practical way 8D methodology to solve problems in the organization
  • Document problem solving process in form of 8D report
  • Use basic tools of problem solving: 5 why method, Ishikawa diagram, Pareto chart, process and product mapping, Though Map, graphic data analyse tools etc.
  • Process Engineers
  • Quality Engineers
  • Technologists
  • Movement and Production Maintaining Engineers
  • Supplier Development Engineers
  • Leaders

Training Plan


Role of questions and meaning of numerical data in problem solving process (y=f(x) + noise, Critical Thinking, Thought Map) lecture
Why can?t we effectively solve problems? Success factors of problem solving process lecture
ntroduction to 8D methodology: genesis, when to use it? basic definitions: source cause, immediate actions, verification, validation, correcting and preventing actions lecture + practical exercies + case study
Review of 8D methodology stages  
D0 – planning stage lecture + case study
D1 – creating team: team member choice criteria, roles and responsibilities division wlecture + case study
D2 – problem description: how to properly define and describe the problem (Flow Diagram, Process Map, Defects Map, ImR Control Charts, Pareto Diagram) practical exercise
D3 – temporarily actions projects examples


D4 – defining source cause (PDCA, 5why, Deep Drill/Deep Wide, Ishikawa Diagram, sampling bases, Box Plot, Scatter Diagram, Correlation Diagram) practical exercise
D5 – defining correcting actions and a way of verification its effectiveness projects examples
D6 – implementation and validation of correcting actions projects examples
D7 – defining and implementing preventing actions examples + practical exercise
D8 – actions closure practical exercise