Value is the starting point for lean thinking. It can be defined only from the customer point of view. The customer can be a a final user of a product, next production process or the next company in the supply chain. Value has to be identified for specific product (good or service or both at the same time) which fulfils the needs of specific Customer, at the acceptable price in right place and time. Customers wants more to fulfill his specific needs than product itself. He is interested in result, not the means to get this result. Value for the Customer is created in value stream, which is the all activities (both value adding and non-value adding) needed for a product to pass through all main flows:

  • production flow ? from raw materials to the hands of Customer
  • development flow ? from concept to product launch on the market
  • information flow ? from order to delivery

Identifying the value stream is one of the most important steps of lean thinking. Value Stream Mapping helps to take this challenge. VSM is the method of analyzing all the steps in production process starting from the customer expectations and going upstream to the raw materials. Mapping whole value stream, through the complete supply chain can be very difficult,so the first step of Value Stream Mapping should be done within one company, from supply of material to shipment of products (door-to-door).

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Upcoming Six Sigma trainings

Value Stream Mapping
To take part in an open training, you should complete the application form and send it to us: For those, who will send their application 30 days prior to the workshop,we offer a discount of 10%!

Training Price includes

  • Ability to consult with a trainer during the training and after the workshops
  • The training conducted by experienced trainer
  • Training completion certificate
  • A set of training materials
  • Additional training materials based on the individual needs of the trainee
  • Username and password for the Client Zone allowing use of many additional materials
  • Coffee breaks and lunch

Expected Training Results

After completion of this training participants will be able to:

  • Use VSM method for analysing processes
  • Identify improvement potentials
  • Design changes needed for improvement in productivity, quality and lead time
  • Plan implementation of changes
  • process organization
  • production management
  • logistics
  • production planning
  • continuous improvement

Training Plan


Value Stream Mapping – theoretical introduction LECTURE + DISCUSSION
Creating current state value stream map case study
Theory versus practice – difficult mapping cases and how to deal with them case study
Current state value stream map interpretation workshops
Principles, methods and tools of value stream optimization LECTURE + DISCUSSION + EXAMPLES
Designing a future state value stream map case study
Planning the implementation of changes LECTURE + DISCUSSION + EXAMPLES
Cost-benefit assessment of the proposed changes LECTURE + DISCUSSION
Workshop summary  

Note: Depends on complexity of processes being mapped and level of details in analysis needed, the value stream mapping workshop can last from 2 to 4 days.